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Customer Notifications

Christmas Holiday Hours - 14/December/2011

Pleased be advised that our Langdon office will be closed from December 26, 2011 until January 2, 2012.  If during this time you have a water emergency, please call our emergency line at 403-899-6863.

We hope you and yours have a very Merry Christmas and a Happy New Year!

From all of us at Langdon Waterworks Ltd. STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Power Failure - 19/August/2011

Please be aware of a power failure on August 19, 2011 @ 8:35am at our main Water Treatment Plant.  The system is now operating on emergency generator power supply.  This will not affect the water quality or quantity.  This message is just to inform Langdon Waterworks customers of what is going on.  If you notice anything out the ordinary with the water please contact our office @ (403) 936-5161. STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Change of Watering Restrictions - 12/July/2011

Langdon Waterworks is no longer requiring any watering restrictions, however, you will be invoiced for all the water that is used in your household.  It is in your best interests to practice water conservation measures at all times.  Please see our website www.langdonwaterworks.ca for helpful hints. STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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WATERING RESTRICTIONS - 06/July/2011

Langdon Waterworks has experienced a large demand of water overnight, this has reduced the reservoirs to very low levels. The water pressure has been reduced to conserve water until this critical time has passed. 

Therefore, as of July 6, 2011 we are going to have to make the watering conservation mandatory. The same rules apply as previous years, even homes water on even calendar days, odd homes water on odd calendar days.  With the watering times being 2 am to 4 am for automatic systems and 7 pm to 9 pm for any other manual systems. Customers with new sod or grass seed are exempt for the first 30 days after their grass has been put in.

Langdon Waterworks staff will be randomly monitoring the town and any contraventions will be surcharged at $100 per violation and added to your next bill.

For conservation tips on watering, please see our website, www.langdonwaterworks.ca for further details.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Water Restrictions - 30/June/2011

Starting on July 1, 2011 until September 30, 2011 inclusive, Langdon Waterworks requests that lawn watering and car washing at home be curtailed in order to reduce the water demand during the summer. Regular water use for cooking, washing and hygiene can continue.

Further information on the watering restrictions and hours will be posted shortly.  

Thank you in advance for your consideration.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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February 8th and 9th Water Service Interruption - 10/February/2011

The interruption was caused by a damage fire hydrant failure. This particular fire hydrant is not the property of Langdon Waterworks but the property of the condo association. The fire hydrant was damaged most likely by snow removal and further damaged when a large vehicle drove over the remainder of the fire hydrant stem causing the leak. Langdon Waterworks Ltd was unable to turn off the water at the property line because of piles of snow hiding this valve. To isolate this leak, a larger service area was affected to allow crews to turn off the water to the damaged fire hydrant; to isolate the damaged hydrant from the remainder of the system and to return potable water service to the condo association and affected residents. This fire hydrant is out of service and will remain out of service until the condo association can repair the hydrant.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Langdon Waterworks Emergency - 09/February/2011

A sheared fire hydrant near the Wildfire caused an unexpected major leak last evening. Crews have been working overnight to reduce the outage to an isolated area. Crews are working diligently to have water flowing as soon as possible. Once the water does come on, please run you sink water for a period of time to ensure that all the air is out of the lines. If you require water immediately, please contact the office with your house number and name so that we can supply you with drinking water.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Upgrade to New Water Storage Reservoir Complete - 18/August/2010

Langdon Waterworks has completed the upgrade of the new water storage reservoir. While this will greatly increase our storage capacity for fire reserves it is prudent that all water users try to conserve water by using it wisely. Langdon Waterworks is lifting the ban on water usage starting August 17, 2010. Thank you for your co-operation and patience during the construction period.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Temporary Pressure Fluctuations for Langdon Waterworks Upgrade - 09/June/2010

As stated in our last update regarding upgrades and flushing programs for the community of Langdon; Residents of Langdon using water, should be advised that they may experience temporary pressure fluctuations while one of our plants is under continuous upgrades for the next little while. Hopefully this will not inconvenience water users too much as we are working as quickly as possible to solve this problem. We thank you for your ongoing patience.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Water Hardness & Water Pressure Fluctuations - 19/May/2010

Due to the warmer weather and higher demands for water, Langdon Waterworks has been using the old Water Treatment Plant more frequently. This has increased the hardness in the water to higher than normal levels, evident by the white spots on cars, fixtures, etc. However, the water is quite safe for consumption. Note that water hardness is very difficult to control, and water softener appliances have become standard in most homes to help diminish the hardness.

During the summer of 2010, residents of Langdon may experience momentary pressure fluctuations. This is no cause for alarm. Volker Stevin and other developers may be flushing lines and testing pressures on the main water lines and services they are installing. Rocky View Utility Corp. will also be flushing fire hydrants sporadically to keep the main water lines clear. We apologize for the inconveniences and will try to keep interruptions to a minimum. Please keep checking our web site for updates.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Customer Advisory re: Potassium permanganate - 18/May/2010

As of 4:30 p.m. on May 17, 2010, Langdon Waterworks will be flushing the distribution lines to try and remove the pink colour from the water (caused by an excess of potassium permanganate).

We are working with Alberta Environment to solve this problem. Please note that this issue does not pose any threat to your health.

At this time, we advise all customers to run your taps for 10 to 15 minutes to see if the water returns to its normal colour. If the water does not return to normal, please contact Alex Neumann at 403-899-6884

Thank you for your patience and cooperation.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Important Notice - Please Read - 17/May/2010

Please be informed on Sunday May 16th/10 an excess of the chemical Potassium Permanganate had gone through the filter when it was being cleaned. This chemical is always present in the water but because of the excess it turned the water pink.

The water is safe to drink and safe for any other household uses. This is now being flushed out of the system and should be corrected with 24 hours.

If you have any concerns or questions please call Alex Neumann @ (403) 899-6884 or Leslie at Alberta Environment (403) 297-8262, who is aware of the situation.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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Water Use Restrictions Due to Reservoir Upgrades - 11/May/2010

Langdon Waterworks is currently upgrading the water reservoir in the hamlet. During this time, one of the existing reservoirs must be lowered in order to allow construction to proceed.

Starting on May 12th, 2010 until May 16th, 2010 inclusive, Langdon Waterworks requests that lawn watering and car washing at home be curtailed in order to reduce the water demand during these days. Regular water use for cooking, washing and hygiene can continue.

It is anticipated that there will be at least one more period when the tie-in for the new reservoir will impact potable water availability.

Thank you in advance for your consideration.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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SERVICE RESTORED TO BOULDER CREEK - 23/April/2010

Please be aware that water service has been restored to the Boulder Creek Subdivision. Service was termporarliy disrupted due to construction in the area. Thank you for your patience and understanding.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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NOTICE TO LANGDON WATERWORKS CUSTOMERS - 30/June/2009

This notice is for Langdon Waterworks to take this opportunity to thank the majority of our customers for their patience with the voluntary watering conservation.

However, as of July 1, 2009 we are going to have to make the watering conservation mandatory. The same rules apply, even homes water on even calendar days, odd homes water on odd calendar days with the watering times being 2 am to 4 am for automatic systems and 7 pm to 9 pm for any other manual systems. Customers with new sod or grass seed are exempt for the first 30 days after their grass has been put in.

Langdon Waterworks staff will be randomly monitoring the town and any contraventions will be surcharged at $100 per violation and added to your next bill.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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For Customers Away on Holidays/Vacations - 01/March/2009

If you are going away for more than two weeks on vacation or holidays, please contact Langdon Waterworks Ltd either by phone (403-936-5161) or e-mail us at: info@langdonwaterworks.ca before you leave. Langdon Waterworks Ltd would like to provide accurate billing of water use and by contacting Langdon Waterworks Ltd this will let us know that there should be minimal water usage during the timelines that you are away. This will assure both you the customer and Langdon Waterworks Ltd that the meter is working and there are no leaks.

STAFF AND MANAGEMENT OF LANGDON WATERWORKS LIMITED
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